No broker script, no fine print you find out about later. Here's how shipping a car with us actually works — pricing, payment, insurance, tracking, and the truck itself.
Text (315) 999-1132 Get an instant online quoteMost car-shipping FAQs are written by brokers — companies that take your booking, then shop your car to whichever truck will accept it. Their honest answer to half these questions is “it depends on the carrier we find.” We don't have that problem. Auto Transport Solutions LLC is the carrier: a family-run fleet based in Clinton, NY, running the New York ↔ California, Arizona, and Nevada corridors plus the Northeast, week in and week out.
Because the truck is ours, the answers below are commitments, not guesses. The price you see is the price our own truck charges — nobody “re-quotes” you after pickup. The insurance is our policy, not a certificate we hope some subcontractor keeps current. The GPS link we text you is our telematics on our truck, the same live fleet map you can watch on our homepage before you ever book.
Our calendar follows the lanes: student cars flow to and from campuses every August, December, and May; snowbird cars head south in the fall and home again in spring; and the cross-country I-80/I-40 runs go year-round. If your question isn't answered below, text (315) 999-1132 — a real dispatcher in Clinton, NY reads it.
We're the carrier. Auto Transport Solutions LLC runs its own trucks with its own drivers under its own insurance — USDOT 3234308, MC 1014646. When you book, your car goes on our truck with a driver assigned at booking, not posted to a load board for a stranger to claim.
Does my car stay on the same truck the whole way?Yes. Your car is hauled on our truck by our driver and stays on the same truck for the entire trip — no transfers, no re-brokering.
How do I verify you're a legitimate FMCSA carrier?Google our MC number 1014646, our USDOT number 3234308, or (315) 939-0186 — our phone on file with USDOT — and we come up on the federal SAFER registry. Two minutes of checking beats any promise on a website.
Will you call me or sell my number?No spam calls, ever. Booking direct means your number is never sold to ten brokers, and we handle everything by text — quotes, driver info, tracking, delivery timing. Text (315) 999-1132.
A broker's low quote is usually a teaser — they post your car to a load board, and if no carrier will haul it at that number, the price gets raised later. Our price is the carrier's price: it's what our own truck charges to run the route, so the number you book is the number you pay.
How much does it cost to ship a car?Pricing is set by the pickup location, for a sedan: from $1,499 on the upstate NY I-90 corridor (Utica, Syracuse, Rochester, Buffalo, Albany) and from $1,800 elsewhere upstate; $2,000 from California, Arizona, Nevada, Utah, or Ohio; from $1,800 from Connecticut; $2,500 from Massachusetts, Rhode Island, Vermont, or New Hampshire; $2,800 from Maine; from $3,000 from Long Island. Add $200 for an SUV, $600 for a pickup truck. Florida northbound isn't auto-priced — text us for an exact quote. Full breakdown on the pricing page.
What is the $100 deposit? Do I lose it?The $100 deposit locks in your driver, and it applies toward your total — it's not an extra fee. If your plans change, text us — we're humans, we'll work with you on dates.
How do I pay the balance?The balance is due on delivery, after you inspect the car — by Zelle, cash, or Venmo. Cashier's checks are accepted; personal checks are not. If you pay by credit or debit card, you'll be asked to show a valid photo ID matching the cardholder.
Do I pay before or after inspecting my car?After. You (or whoever meets the driver) walk around the car and check it against the pickup inspection on the Bill of Lading first. Once you're satisfied, you pay the driver the balance.
You give us your preferred date, and pickup is scheduled as a 3-day window from that date — a big rig can't promise a fixed hour across days of weather and traffic. Your driver coordinates the exact time with you as he gets close, and the GPS link shows you where he is.
How close can the truck get to my door?As close as it safely fits. A loaded car hauler is about 75 feet long, so on tight streets the driver arranges a safe spot nearby — a wide lot or a main road — and meets you there. It's a normal part of every pickup and delivery.
What if I need to cancel or change my dates?Text us — we're humans, we'll work with you on dates. Plans shift; a quick text is all it takes.
We text you a live GPS tracking link for the truck carrying your car — no app, no login. There's also a live fleet map right on our homepage.
How long does coast-to-coast take?About 4 days on average once the car is picked up — that's the average across our 25,000+ transports. Closer runs are faster.
What insurance covers my car in transit?Our policy — because we're the carrier, not a middleman. Every load rides under our $500,000 cargo insurance and $1,000,000 liability coverage. Condition is documented on a Bill of Lading at pickup and again at delivery, so any transport-damage claim is backed by a before-and-after record.
Can I put personal items in the car?Vehicles should ship empty — anything left inside rides at your own risk and isn't covered by cargo insurance. If you have a special situation, text us before pickup and we'll tell you honestly what's workable.
Usually, yes — a non-runner needs the right equipment and the right spot on the trailer, so it isn't auto-priced. Text us the details (does it roll, brake, steer?) and we'll quote it straight.
Do you offer multi-car discounts?Yes — text us the vehicles and the route and we'll price the set together. Two cars moving on the same run is more efficient for us than two separate bookings, and the quote reflects that.
When should snowbirds book?As soon as you know your travel month — trucks fill early in both directions around the snowbird seasons. Northbound from Florida isn't auto-priced, so text us for an exact quote. Our snowbird car shipping page covers both legs of the migration.
Do you ship students' cars to college?Constantly — it's one of our core lanes, especially the California runs. We move student cars to and from campuses across New York and Massachusetts every semester. See our student car shipping page, plus the New York colleges and Massachusetts colleges hubs.
Can you deliver to islands like Nantucket?Yes — island moves take extra planning, so we handle them by text. See our Nantucket car shipping page, or text us your dates and we'll map out the last leg together.
Text the carrier directly — a real dispatcher answers, and your number never gets sold.
Text (315) 999-1132